Privacy Policy

Privacy Policy

Last Updated: 02-Jun-2025

Effective Date: 02-Jun-2025

This Privacy Policy describes the policies of IT Geeks Group Limited T/A WET INK, The Union Building, 51-59 Rose Lane, Norfolk NR1 1BY, United Kingdom (email: sales@wetink.co.uk, phone: 0330 353 0388) on the collection, use and disclosure of your information that we collect when you use our website (https://www.wetink.co.uk). (the "Service"). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted on the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

  1. Information We Collect

    We will collect and process the following personal information about you:

    • Name
    • Email
    • Phone
    • Address
    • Business/Company Name
    • Usage Data (pages visited, time spent, etc.)
  2. How We Use Your Information

    We will use the information that we collect about you for the following purposes:

    • To provide and maintain our service
    • To process your orders and transactions
    • To communicate with you about your orders or enquiries
    • For marketing and promotional purposes
    • To improve our website and services
    • To comply with legal obligations

    If we wish to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving your consent, and then solely for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.

  3. How We Share Your Information

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    • Service Providers: We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or analyse how our Service is used.
    • Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal information may be transferred.
    • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

    We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

  4. Retention of Your Information

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  5. Your Rights

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.

    To exercise these rights, you can write to us at sales@wetink.co.uk. We will respond to your request in accordance with applicable law.

  6. Cookies

    To learn more about how we use these and your choices regarding these tracking technologies, please refer to our Cookie Policy.

  7. Security

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  8. Grievance / Data Protection Officer

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at IT Geeks Group Limited T/A WET INK, The Union Building, 51-59 Rose Lane, Norfolk NR1 1BY, UK, email: sales@wetink.co.uk.

    We will address your concerns in accordance with applicable law.

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